RETURNS FAQ

Orders must be placed before 12pm to ensure you receive your order in good time!

Returns must be done at own cost of customer unless wrongly dispatched or faulty. Refunds not include shipping costs.

 As soon as you discover this simply contact us on returns@bannedalt.com (If you would rather request a replacement instead, you will be able to do this at this stage). Please note that you have 30 days to return the item(s) for a full refund.

 As soon as you discover this simply contact us on returns@bannedalt.com (If you would rather request a replacement instead, you will be able to do this at this stage). Please note that you have 14 days to return the item(s) for a full refund.

As soon as you discover this simply contact us on returns@bannedalt.com. Please note that you have 14 days to return the item(s) for a full refund. 

If you feel the item(s) you have ordered do not suit you or you have changed your mind, you have 14 days to return your item(s) for a full refund. To return, please email returns@bannedalt.com. 

 We're sorry but it is not possible to cancel your order once you have placed it.

Unfortunately we do not offer an exchange facility. Please return your item(s) for a full refund and email returns@bannedalt.com. Please note that you have 14 days to return the item(s) for a full refund.

RETURNS FORM

Unfortunately we do not offer an exchange facility. Please return your item(s) for a full refund and email returns@bannedalt.com. Please note that you have 14 days to return the item(s) for a full refund.